Booking options

You can book tickets at The Barrington Centre online, in person or by telephone

Book online

On our Events pages, you have the option to book shows online.
This 24-hour online booking service is operated in association with Ticketline.

We may occasionally use other ticket agents, details of which can be found on individual event pages.

Ticketline charge a booking fee of 10-15% per ticket. The fee to be added to your ticket price will be clearly shown when you book. Please check booking fees with other ticket agents before making your purchase.

Book in person

Visit our box office, you'll find it at the entrance to:

The Barrington Centre
Penny's Walk,
Ferndown BH22 9TH

Open: 4 pm - 6 pm on Monday, Wednesday, Thursday and Friday.

A map and directions to the centre can be found on our Find Us page.

The theatre charges a booking fee of £1 per seat.

Telephone bookings

Call Ticketline on:

0161 832 111
or 0844 888 9991

Open: 8 am - 10 pm 7 days a week excluding Bank Holidays.

We are unable to respond to emails while the box office is closed, customers are advised to contact the Ticketline call centre instead.

Ticket collection & payment

Ticket collection

You can collect your tickets during normal opening hours. The box office is normally open 2 hours before and 15 minutes after the start of performances. Alternatively, we can post tickets by second class post to UK residents for a fee of £1.50

Payment

We accept payment with most major credit and debit cards either at the theatre box office or through our online ticket agents, please note, however, we cannot accept payment by cheque.

Discounts

Concessions

Concessionary ticket prices, when available, will appear after the full price. These are provided to students, senior citizens, under-16s, anyone receiving unemployment or disability benefits, and sometimes NHS and Keyworker staff.

Proof of status or ID will normally be required. We always reserve the right to refuse concessionary ticket holders' admission if confirmation cannot be produced.

Group discounts

These are available for selected events, subject to availability. Please see individual event pages to check if a discount is available.

Exchanges & refunds

Exchanges

We'll do our best to exchange tickets for another performance of the same event, provided that you request the exchange at least 72 hours before the first performance of the event. Your original tickets must be returned to us before the first performance of the booked event, then we will be able to issue an exchange.

We cannot guarantee that ticket exchanges will be possible for all events, and so the Theatre Manager's decision must be final.

Refunds

Tickets booked either directly with The Barrington Centre or through Ticketline are not refundable, except in certain circumstances - please see our Terms & Conditions. We may however be able to exchange tickets for a different performance of the same event. For tickets booked through other ticket agents please refer to their refund policy.

At the theatre

Age restrictions

Whilst individual visiting companies may request a different age restriction, the theatre's standard policy is:

4 year olds and above - please contact the box office for advice.
Pantomime only - from 4 years and up.

Below 14 years old - please check the event page, specific age restrictions will be stated there if different to our standard restrictions.

14 - 17 year olds - permitted entry accompanied by an adult (21 years or older).

18 year olds and above - permitted entry unaccompanied.

When you arrive for the performance

Please arrive in good time. Doors open and event start times are shown on the relevant event page. Latecomers may be required to wait before being seated, and in some cases will be seated at the back of the auditorium until a suitable time to take up their booked seats (normally during the interval).

Need wheelchair space?

The auditorium has space for up to ten wheelchair users situated on Row A - with associated seating for their companion carer.

Please see our Seating Plan and Accessibility pages for further information.